Shipping & returns
At Thibo Online it is of course possible to return your order (provided your ordered product is not covered by a legal exception). This can be done within 14 days after receiving your complete order. Preferably use the return form that you can download at the bottom of this page. We would appreciate it if you also send an email to [email protected] if you want to return, so that we are already informed.
You can return the item to:
5741 SJ Beek en Donk
Rights of withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reaseon. You have
14 days after cancellation to return your product. You wil then be credited with the full order amout without shipping costs. if you use your right of withdrawal, the product with all accessoires and - if reasonably possible - in the original condition and packaging will be returnd to Thibo-Online. To use
this right you can contact us via [email protected] We will then refund the order amount owed within 30 days after the order is received in our warehouse, provided it is returned in good order. You must include a completely filled out cancellation form that can be downloaded at the bottom of this page.
The costs for returning to our warehouse are at the expense of the buyer, unless otherwise agreed!
If returned undamaged, the buyer will receive his money excluding any shipping costs charged during the purchase.
2nd Choice items are excluded from the right of withdrawal, if agreed otherwise.
Download Revocation Form
Click on the PDF download button to download the form