The Thibo Online webshop is open 24/7! Unfortunately, our people cannot speak to you 24/7. Our customer service is available on working days between 09:00 and 17:00. You can also pick up materials (after confirmation of the order and notification of completion) on working days. We are closed on weekends and public holidays.
Holidays | week 31, 32 and 33
During the holiday period (from week 31 to 33) we are open and reachable with limited occupation. We do our very best to ship all orders as soon as possible and as agreed. It is possible that deliveries take a little longer than usual. However, we will always keep you informed! As for the answer to any questions by phone or email: although we normally respond within 1 working day, during this period we may need a little more time.
We hope for your understanding for this!